Mediation is a form of Alternative Dispute Resolution, which is a way of resolving disputes between two or more parties without going through the legal system. Typically, a Mediator assists both parties to work together to reach a shared agreement. Unlike the legal process, a resolution is not made by a Magistrate and imposed on one or both parties. If the parties involved do not agree on a shared outcome, the dispute remains unresolved.
The role of the Mediator is not to pass judgment or to give legal advice. They act as a neutral third party who facilitate, rather than direct, open discussion.